Training & support
You get people who work on the product.
We treat support as one of our highest priorities. When you call or email, you reach a team focused on giving you a fast, useful answer — not a queue.
Getting help
- Phone and email support 8:30am–5:00pm ET, Monday to Friday.
- Support specialists who are trained and certified on the software itself.
- Existing customers: sign in to your site and use the support link, or call us directly.
Getting started
- Training is part of the setup process, not an upsell.
- Initial training is three 60-minute webinars.
- We migrate your existing data, including from CourseWhere and older Wisdomwhere versions.
- And we are always happy to take a question after that.
Already a customer and stuck on something?
Call us. That is what the number is for.